© The Crystal Shop - Crystals Online 2019
 

email: sales@the-crystal-shop.co.uk

Tel: 01273 275082  -  Mob: 07908 949998

 

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FAQ

Payment Options
We accept all major debit and credit card payments which are processed through PayPal or Stripe secure payment gateway.

Credit Card Security
Credit/debit card details are collected by a secure payment gateway. The Crystal Shop does not store your credit/debit card information.

Prices
All prices shown on the website are in pounds sterling

Delivery Charges

Shipping on orders under £40 is £2.95. All orders £40 or over are shipped free of charge. We currently only ship to UK addresses

Dispatch and Delivery
We dispatch orders within 1 to 2 working days Monday to Friday by Royal Mail

Damaged goods
If your purchase arrives damaged please inform us and return it immediately. A full refund will be made within 7 days of receipt of the returned goods.

Returns and Refunds
Should an item not be as your imagined, please return the item in the same condition that you received it for a refund or choose an alternative item. Please note that we do not refund postage costs on unwanted goods.

Data Protection & Privacy Policy